Keyzar is all about making your jewelry purchases easy and fun. Here’s what your shopping experience with us will look like.
A 30-Day Money-Back Guarantee
Received an item you didn’t like? No problem. We’ll help you ship it back to us and process a refund after reviewing the item. We will do our best to ensure you’ll only ever pay for the items you fall in love with. Returns are accepted within thirty (30) days from the shipping confirmation date of your order and must include relevant diamond certificate(s) and Keyzar Jewelry Appraisal(s). See our Return Policy for more information.
Each Purchase Comes with Free Extras
We include 2 extra items with every purchase. First, an appraisal that you can show to an insurer (or jeweler) to verify the ring’s worth. Second, a state-of-the-art box to surprise and delight yourself or someone special.
A Lifetime Warranty
We will care for your jewelry for a lifetime. You can learn more by visiting our Lifetime Warranty page. Included services range from rhodium plating to free prong re-tightening.
Free Shipping & Free Shipping Insurance
We use world-class companies like FedEx and DHL to process and ship your purchases, so any item you buy is safe in transit. We also insure your items free of charge to give you extra peace of mind.
Make Any Jewelry You Want
Use our custom jewelry tools to make your own jewelry using tens of thousands of possible combinations. Choose your own metal, stone shape and size, setting and more - and we’ll make the jewelry you want for you.
Important Notes
Monetary refunds may only be issued if your order is in our possession, and cannot be issued once your order is out for shipping or if it’s on its way back to our office. Please allow approximately fourteen (14) business days for us to process your return. Any custom-made Keyzar orders, including engraved items, are not entitled to this return policy and are non-refundable.
