Refund policy
Keyzar is all about making your jewelry purchases easy and fun. Here’s what your shopping experience with us will look like.
A 30-Day Money-Back Guarantee
Received an item you didn’t like? No problem. We’ll help you ship it back to us and process a refund after reviewing the item. This way you’ll only ever pay for the items you fall in love with.
Each Purchase Comes with Free Extras
We include 2 extra items with every purchase. First, an appraisal that you can show to an insurer (or jeweller) to verify the ring’s worth. Second, a state-of-the-art box to surprise and delight yourself or someone special.
A Lifetime Warranty
We will care for your jewelry for a lifetime. You can learn more by visiting our lifetime warranty page. Included services range from rhodium plating to free prong re-tightening.
Free Shipping & Free Shipping Insurance
We use world-class companies like FedEx and DHL to process and ship your purchases, so any item you buy is safe in transit. We also insure your items free of charge to give you extra peace of mind.
Make Any jewelry You Want
Use our custom jewelry tools to make your own jewelry using tens of thousands of possible combinations. Choose your own metal, stone shape and size, setting and more - and we’ll make the jewelry you want for you.
A 30-Day Money-Back Guarantee
Received an item you didn’t like? No problem. We’ll help you ship it back to us and process a refund after reviewing the item. This way you’ll only ever pay for the items you fall in love with.
Each Purchase Comes with Free Extras
We include 2 extra items with every purchase. First, an appraisal that you can show to an insurer (or jeweller) to verify the ring’s worth. Second, a state-of-the-art box to surprise and delight yourself or someone special.
A Lifetime Warranty
We will care for your jewelry for a lifetime. You can learn more by visiting our lifetime warranty page. Included services range from rhodium plating to free prong re-tightening.
Free Shipping & Free Shipping Insurance
We use world-class companies like FedEx and DHL to process and ship your purchases, so any item you buy is safe in transit. We also insure your items free of charge to give you extra peace of mind.
Make Any jewelry You Want
Use our custom jewelry tools to make your own jewelry using tens of thousands of possible combinations. Choose your own metal, stone shape and size, setting and more - and we’ll make the jewelry you want for you.
